Throughout these Terms and Conditions, “we,” “us,” or “our” refers to Gorilla Stone, and “Site” refers to this website.

Welcome to Gorilla Stone, a design, fabrication, and renovation company specializing in countertops, cabinetry, stone surfaces, and remodeling services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. Please review them carefully.

Use of Information

By using our website, requesting a quote, submitting an inquiry, or engaging with our services, you agree to provide accurate, complete, and truthful information.

The information you provide may be used to:

Respond to inquiries about countertops, cabinetry, remodeling, or renovation services

Provide estimates, scheduling details, and project updates

Schedule consultations, measurements, fabrication, or installations

Send service-related communications and updates (via email or SMS, with opt-out options)

Improve our website, services, and customer experience

Your personal information is handled in accordance with our Privacy Policy and will not be sold or shared without your consent, except as required by law.

SMS Messaging & Consent

By providing your phone number and opting in, you consent to receive transactional and communication messages from Gorilla Stone.

These messages may include:

Appointment confirmations and reminders

Quote or estimate updates

Project scheduling notifications

Installation updates

Customer support communications

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message.

Reply HELP for assistance.

You may also contact us directly:

📞 Phone: 704-458-4342
📧 Email: [email protected]

Product & Service Terms

Gorilla Stone provides countertop fabrication, cabinetry, renovation, and installation services for residential and commercial projects.

Project timelines may vary depending on material availability, fabrication schedules, site conditions, and client approvals

Estimates and pricing are subject to change based on measurements, material selections, labor, and project scope

Customers are responsible for reviewing all measurements, layouts, materials, and project details before approval

Installation areas must be accessible and prepared prior to scheduled work

Certain projects may require third-party plumbing, electrical, or construction services

We reserve the right to refuse or terminate services if inaccurate, misleading, or incomplete information is provided.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, accuracy, or privacy practices of external websites.

Limitation of Liability

We are not responsible for losses, damages, delays, or interruptions resulting from:

Inaccurate information provided by customers

Delays caused by suppliers, contractors, or shipping providers

Events beyond our reasonable control

Customer misuse, negligence, or failure to follow care instructions

Customers are responsible for reviewing all project details, materials, approvals, and agreements prior to fabrication or installation.

Age Restriction (18+)

This website and our services are intended for individuals who are at least 18 years of age.

By accessing this site or engaging with our services, you confirm that you are at least 18 years old and legally capable of entering into agreements.

We do not knowingly collect information from individuals under the age of 18.

Carrier Liability Disclaimer

We are not responsible or liable for any delays, failures, interruptions, errors, or losses in transmission, delivery, or receipt of SMS messages or communications caused by mobile carriers or third-party communication providers.

This includes, but is not limited to:

Network outages

Signal limitations

Technical malfunctions

Carrier-related service disruptions

Changes to These Terms

We reserve the right to revise these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of the updated version.

We encourage users to review this page periodically.

Governing Law

These Terms and Conditions are governed by applicable federal, state, and local laws. Any legal disputes shall be resolved in the appropriate courts located within the applicable jurisdiction.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

📞 Phone: 704-458-4342
📧 Email: [email protected]